email server settings

To start using RealSender:

  1. Request a free trial account

  2. Change the settings of the outgoing mail (SMTP) within your email server:
    Microsoft Exchange Server - Microsoft Office 365 - Zimbra Collaboration

    Your’s not in the list above? Contact us!

    Visit the “Email Client” page if you use individually configured email clients.
    Check our “Newsletter software” area if you plan to send mass mailings.

  3. Change your domain’s settings to authenticate the sent messages with SPF
    (this is generally done after the trial period)

  • Why? If you wish to have email from your domain sent through a third party service,
    you must configure your SPF record to permit delivery from the service provider’s IP addresses.
    If you don’t do this, then you risk having email receivers reject all email sent from your domain.

  • Setting up the RealSender SPF record is easy:
    all you have to do is add include:spf.realsender.com to your SPF record, and you’re done.

We automatically sign emails with DKIM, so you don’t need to do anything else.

Questions? Contact us!

Subsections of email server settings

Exchange Server

exchange server 2013 2016 2019

EAC
(Exchange Admin Center)

exchange server 2013 2016 2019 - mailflow - send connectors

Mail Flow > Send Connectors

[+] New send connector

exchange server 2013 2016 2019 - new send connector

new send connector

*Name:
Internet Mail

Type:
[x] Internet (For example, to send internet mail)

[next]

exchange server 2013 2016 2019 - edit smart host

edit smart host

Specify a fully qualified domain name (FQDN), IPv4 address, or IPv6 address:
rsxxx.realsender.com

[save]

exchange server 2013 2016 2019 - new send connector

new send connector

*Network settings:
[x] Route mail through smart hosts
(unchanged)

[next]

exchange server 2013 2016 2019 - new send connector - authentication

new send connector - authentication

Smart host authentication:
[x] Basic authentication
[x] Offer basic authentication only after starting TLS

*User name:
(the one we sent you)

*Password:
(the one we sent you)

[next]

exchange server 2013 2016 2019 - new send connector - routing

new send connector - routing

*Address space:

TYPE: SMTP
DOMAIN: *
COST: 1

[next]

exchange server 2013 2016 2019 - new send connector - which exchange server

new send connector - which exchange server

[EXCHANGE]

[add ->] EXCHANGE

[ok]

exchange server 2013 2016 2019 - new send connector - finish

[finish]

Office 365

Office 365

office 365 - sign in

Microsoft Office 365 Admin center

office 365 - admin

Left-menu > Admin

office 365 - show all

Microsoft 365 admin center > … Show all

office 365 - admin centers - exchange

Microsoft 365 admin center > Admin centers > Exchange

office 365 - mail flow > connectors

Exchange admin center > Mail flow > Connectors

office 365 - add a connector

Connectors > Add a connector


New connector

office 365 - new connector

Connection from: [x] Office 365  
Connection to:   [x] Partner organization

[Next]


Connector name

office 365 - connector name

This connector enforces routing and security restritions for email messages sent 
from Office 365 to your partner organization or service provider.
Name: RealSender
What do you want to do after connector is saved?
[x] Turn it on

[Next]


Use of connector

office 365 - use of connector

Specify when you want to use this connector.
[x] Only when I have a transport rule set up that redirects messages to this connector

[Next]


Routing

office 365 - routing

How do you want to route email messages?
Specify one or more smart hosts to which Office 365 will deliver email messages. 
A smart host is an alternative server and can be identified by using a fully qualified domain name (FQDN) or an IP address.
[x] Route email through these smart host
    rsxxx.realsender.com   [+]

[Next]


Security restrictions

office 365 - security restrictions

How should Office 365 connect to your partner organization's email server?
[x] Always use Transport Layer Security (TLS) to secure the connection (recommended)
    Connect only if the recipient's email server certificate matches this criteria
    [x] Issued by a trusted certificate authority (CA)

[Next]


Validation email

office 365 - validation email

Specify an email address for an active mailbox that's on your partner domain. 
You can add multiple addresses if your partner organization has more than one domain.
yourname@yourdomain.com [+]
[Validate]

Validation successful

office 365 - validation successful

[Validate]
	Validation in progress...
	Validation successful
	>	Task											Status
	>	Check connectivity to 'rsxxx.realsender.com'	Succeeded
	>	Send test email									Succeeded

[Next]


Review connector

office 365 - review connector

Mail flow scenario
From: Office 365
To: Partner organization

Name
RealSender
Status
Turn it on after saving

Use of connector
Use only when I have a transport rule set up that redirects messages to this connector.

Routing
Route email messages through these smart hosts: ‎rsxxx.realsender.com‎

Security restrictions
Always use Transport Layer Security ‎(TLS)‎ and connect only if the recipient’s 
email server certificate is issued by a trusted certificate authority ‎(CA)‎.

[Create connector]

Zimbra Collaboration

zimbra admin console

Zimbra Collaboration
(network edition / open source)

> Admin Console

zimbra admin - configure - global settings - mta

Zimbra Administration

> Configure

> Global Settings

> MTA

zimbra admin - mta - relay mta for externa ldelivery

Authentication

Enable authentication [  ]
TLS authenticaton only [  ]

Network

Web mail MTA Hostnames: localhost
Web mail MTA Port: 25

Relay MTA for external delivery: rsxxx.realsender.com : 25
Relay MTA for external delivery (fallback): rsxxx.realsender.com : 25


Please [inform our support team](/we-deliver-your-emails/contacts) that you're using Zimbra Collaboration, so that we configure our servers to accept the connection without any further setup on your side (no need to make any change to the Zimbra's postfix smtp settings)