newsletter software settings

To start using RealSender:

  1. Request a free trial account

  2. Change the settings of the outgoing mail (SMTP) within your newsletter software:
    GroupMail - Inxmail Professional - Joomla AcyMailing - MaxBulk Mailer - phplist
    SendBlaster - Sendy - WordPress MailPoet 3 - WordPress MailPoet 2 - WordPress Mailster

    Your’s not in the list above? Contact us!
    Alternatively, evaluate the “copymail app” option!

    Visit the “Email Client” page if you use individually configured email clients.
    Visit the “Email Server” area if you use a centralized email system.

  3. Change your domain’s settings to authenticate the sent messages with SPF
    (this is generally done after the trial period)

  • Why? If you wish to have email from your domain sent through a third party service,
    you must configure your SPF record to permit delivery from the service provider’s IP addresses.
    If you don’t do this, then you risk having email receivers reject all email sent from your domain.

  • Setting up the RealSender SPF record is easy:
    all you have to do is add include:spf.realsender.com to your SPF record, and you’re done.

We automatically sign emails with DKIM, so you don’t need to do anything else.

Questions? Contact us!

Subsections of newsletter software settings

GroupMail

GroupMail

GroupMail > Tools

Manage Accounts > New

GroupMail - account properties - user information

Account Properties

Name / User Infomation:
fill in the form with your company’s data

GroupMail - account properties - delivery options

Delivery Options

Delivery Options: Standard

SMTP Server: rsxxx-realsender.com
[x] Requires Authentication

[setup]

GroupMail - account properties - delivery options - authentication settings

Authentication Settings

[x] Use SMTP Authentication (outbound)

Type: AUTH LOGIN (Default)

Username: (the one we sent you)

Password: (the one we sent you)

[OK]

GroupMail - account properties - delivery options - advanced email settings

Advanced Email Settings

SMTP Port: 25

[x] Server requires an SSL connection

Use: STARTTLS (default)

[OK]

Inxmail Professional

Inxmail

Global Settings > Administration

> Mail Server > Sending Emails

inxmail professional - global settings - administration - mail server - sending emails

Mail account settings

Name: rsxxx.realsender.com

SMTP mail server: rsxxx.realsender.com - Port: 25

Max. connections: 3

[x] Authentication
User name: (the one we sent you)
Password: (the one we sent you)

[x] Activate TLS, if possible

[Save]

[Activate connection to the mail server account]

Joomla AcyMailing

Joomla AcyMailing Joomla AcyMailing

Joomla > Components

AcyMailing > Configuration

Joomla AcyMailing - Sender Information

Sender Information

fill in the form with your company’s data

Joomla AcyMailing - Mail Configuration

Mail Configuration

Mailer Method: SMTP Server

Joomla AcyMailing - SMTP Configuration

SMTP Configuration

Server: rsxxx.realsender.com
Port: 465
Secure Method: SSL

Keep Alive: [x] Yes
Authentication: [x] Yes

Username: (the one we sent you)
Password: (the one we sent you)

MaxBulk Mailer

MaxBulk Mailer

[Settings]

MaxBulk Mailer - Settings

Settings

Connections: 2

SMTP server access

SMTP host: rsxxx.realsender.com - TLS v1 EXP

Authentication: ESMTP - Plain

Account ID: (the one we sent you)

Password: (the one we sent you)

Delivery: [x] Singly (recommended)

Group mail: All at once

Sender information

From: (the sender email address)

Name: (the sender description)


Drop down menu (top left)

[Save new account as…]

Name: rsxxx

[Create]

phplist

phplist logo

Configuration tested on:
phplist, version 3

Attention: make a backup copy before making
any changes on your phplist server configuration files
phplist config

phplist - config

Fill phplist/htdocs/config/config.php
with the correct data:

[…]
define(‘PHPMAILERHOST’, ‘rsxxx.realsender.com’);
[…]

define(‘PHPMAILER’,1);
define(‘PHPMAILER_SECURE’,‘TLS’);

$phpmailer_smtpuser = 'the one we sent you'; $phpmailer_smtppassword = ’the one we sent you’;
$phpmailer_smtpport = 587;

$pageroot = ‘/’;


Send a test message (phplist > Campaigns > Send a campaign > Send test):

phplist - send test

SendBlaster

SendBlaster

Messages > Send

SendBlaster - messagges - send

Send settings:

Send mode: [x] Use SMTP server

SMTP Server: rsxxx.realsender.com
Port: 25 - [x] SSL

[x] Authentication required

Username: (the one we sent you)
Password: (the one we sent you)

[Take snapshot]

Sendy

Sendy

Sendy

![Sendy - Add a new brand](images/sendy-add-a-new brand.png)

Select a brand > [Add a new brand]

Sendy - New brand.png

New brand

Brand name

From name

From email

Reply to email

(fill the form with the list name and your company’s data)

Sendy - SMTP settings

SMTP settings

Host: rsxxx.realsender.com

Port: 587

SSL / TLS: TLS

Username: (the one we sent you)

Password: (the one we sent you)

[Save]

WordPress MailPoet 3

MailPoet

WordPress

MailPoet > Settings

mailpoet - settings - basics

Basics > Default sender
(fill the form with your company’s data)

From:
Company Name - newsletter (description)
newsletter@company-name.org (email address)

Reply-to
Company Name - marketing (description)
marketing@company-name.org (email address)

[Save settings]

mailpoet - settings - send with

Send With…

[x]  Other

Send emails via your host (not recommended!)
or via a third-party sender.

[Configure]

mailpoet - settings - send with - smtp

Send With…

Method: SMTP

Sending frequency: Recommended
(100 emails every 5 minutes. That’s 28.800 emails per day)

SMTP Hostname: rsxxx.realsender.com

SMTP Port: 587

Login: (the one we sent you)

Password: (the one we sent you)

Secure connection: TLS

Authentication: [x] Yes

[Save settings]


For Premium features and support, on the Mailpoet pricing page
choose the “I just want the Premium with no sending” option.

In this way you can continue to use RealSender,
combining it with a dedicated email address to receive the bounces.


The “Bounce Handler Mailpoet” plugin will also have to be installed.

mailpoet - bounce handling

Bounce Handling

Bounce Email:
Please set a single dedicated bounce address for bounce email


please contact our support team to [get the mailbox to receive the bounced messages](../../newsletter-mailboxes)

WordPress MailPoet 2

MailPoet

WordPress

MailPoet > Settings

mailpoet - settings - basics

Basics

Email notifications:
fill with the proper email address

Sender of notifications:
fill with the newsletter’s
FROM name and email address

[Save settings]

mailpoet - settings - send with

Send With…

[x] Third party

SMTP Hostname: rsxxx.realsender.com

Login: (the one we sent you)

Password: (the one we sent you)

SMTP Port: 587

Secure connection: TLS

Authentication: [x] Yes

Send… 60 emails every minute

[Save settings]

WordPress MailPress

MailPress

WordPress > Plugins

MailPress > Settings

MailPress - settings - general

General

From - All Mails sent from:
fill in the form with the sender’s email address and name

if it’s your first MailPress setup
you must press [Save Changes]
to see the additional settings options (SMTP, Test, Logs)

MailPress - settings - smtp

SMTP

SMTP Server: rsxxx.realsender.com
Username: (the one we sent you)
Password: (the one we sent you)

Use SSL or TLS ? TLS

Port: Use for SSL/TLS/GMAIL

WordPress Mailster

Mailster

WordPress

Settings > Newsletter

Mailster - general

General

From Name:

From Email:

Reply-to Email:

(fill the form with your company’s data)

[Save Changes]

Mailster - delivery method

Delivery Method

[SMTP]

SMTP Host : Port rsxxx.realsender.com : 587

Timeout: 10 seconds

Secure connection: [x] TLS

SMTPAuth: Plain

Username: (the one we sent you)

Password: (the one we sent you)

[Save Changes]

Mailster - bouncing

Bounces

Bounce Address:
Undeliverable emails will return to this address


please contact our support team to [get the mailbox to receive the bounced messages](../../newsletter-mailboxes)